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Readers not working, fobs failing, doors not locking, or a panel gone offline? R.S Security diagnoses and repairs commercial access control systems, including many we didn’t install.
- Repairs for Brivo and many other access control systems
- Emergency access restored first, then the full repair
- Many issues diagnosed over the phone or remotely
Book Your Security Assessment
Tell us about your building. We’ll walk the site, recommend the right system, and send your quote the same day.
Commercial properties only. No obligation.
Common Problems We Fix
When Your Access Control Stops Working
Readers or Keypads Not Responding
No light, no beep, or a reader that rejects every credential.
Fobs and Cards Not Working
One user, a group, or everyone suddenly can’t get in.
Doors Won't Lock or Unlock
Mag locks, strikes, or exit devices that stick open or won’t release.
Panel Offline
The system can’t sync, so you can’t add or remove users. Doors usually keep working offline, but changes won’t go through until it’s fixed.
Users or Schedules Won't Update
New employees can’t get in, or former employees still can.
After a Break-In
Damaged readers or doors, and a system that needs to be checked and secured again.
What We Repair
Service for Every Part of Your Entry System
- Access control systems: readers, keypads, panels, power supplies, wiring, and programming
- Door hardware: mag locks, drop-in locks, and press-to-exit sensors
- ADA doors and push buttons: automatic operators and buttons that won't open or close properly
- Gate access devices: keypads, readers, and wiring on vehicle and pedestrian gates. We donтАЩt repair gates, motors, or openers
- Security cameras: we troubleshoot all camera brands
Systems We Service
We Work on Many Systems We Didn't Install
We service and troubleshoot Brivo, DoorKing, Kantech, and UniFi Access systems, and many others after a quick review. If your system is one we aren’t certified or authorized to work on, we’ll tell you up front so you don’t waste time.
Emergency Access
Locked Out of Your Own Building?
If your system fails and people can’t get in or out, we restore access first so your business can keep running. Then we schedule the full repair as soon as possible.
Fast Answers
Many Fixes Don't Need a Site Visit
A fob that stopped working or a user who needs new access can often be fixed over the phone or remotely, so you’re back up and running faster.
Repair or Upgrade
Fix What Makes Sense, Upgrade What Doesn't
Not every problem means a new system. We’ll tell you honestly what can be repaired and what’s worth replacing. When an upgrade does make sense, we can phase it in, keeping the parts that still work and replacing the rest over time.
Managed Service
Catch Problems Before Your Team Does
With a managed security plan, we keep an eye on your system and often spot an offline panel before you notice it. Covered replacement parts mean a failed reader or camera doesn’t turn into a surprise hardware bill. You only pay for labor.
How It Works
Getting Your System Fixed
01
Call or Request Service
Tell us what’s happening. Many issues get diagnosed right on the phone.
02
On-Site Diagnosis
If we need to come out, we find the problem and explain your options before any work starts.
03
Repair
We fix what makes sense to fix, and tell you honestly when a part or system should be replaced.
04
Follow-Up
We make sure your team can add and remove users, and offer a managed plan if you want ongoing coverage.
Meet Your Access Control Installer
Veteran-Led, Certified, and Hands-On
Mike leads R.S Security’s access control installations. He’s a U.S. Army veteran and former electrician who has spent more than five years installing and programming Brivo systems. He’s certified on Brivo, Kantech, and DoorKing, and he handles every part of the job himself: wiring, hardware, programming, training, and troubleshooting.
Reviews
Trusted by Denver Businesses
тАЬRoie and R.S Locksmith are absolute professionals. As a business owner, I have rarely had the pleasure of working with such excellent capable technicians. I highly recommend them. They have our complete companyтАЩs business and we feel glad to work with them.тАЭ
тАЬRoi went above and beyond to help us with a door-lock-entry issue we have been having. He spent a lot of time troubleshooting our issue, came to our facility twice, and helped work through what needed to happen next with other vendors. We are appreciative of his time and impeccable customer service. Thank you!тАЭ
тАЬCalled last minute to have several commercial locks rekeyed. They were able to show up same day and knock everything out without any issues. Absolutely recommend, great service, quality, and high integrity!тАЭ
тАЬWow! Roie really saved us! Our lock in the store didn't work properly and we couldn't lock the door. He came quickly and fixed our lock with efficiency. He explained everything to us and was very reasonable on price.тАЭ
тАЬI have been working with R.S. Locksmith for several years and itтАЩs always top-notch service. This time we rekeyed several door locks after a tenant in my rental moved out. The communication is excellent and prices are fair. I always recommend R.S. Locksmith!тАЭ
Common Questions
Access Control Repair FAQs
Can you repair a system you didn't install?
Often, yes. We service Brivo, DoorKing, Kantech, and UniFi Access systems, and many others after a quick review. If a system is outside what we’re certified or authorized to work on, we’ll tell you right away.
Do you offer emergency service?
If your system fails and people can’t get in or out, we restore access first, then schedule the full repair as soon as possible.
My panel says it's offline. Do my doors still work?
Usually, yes. Most panels keep working offline and store events until the connection returns. But you won’t be able to add or remove users until it’s back online, so it’s worth fixing quickly.
Can you fix it over the phone?
Sometimes. Many fob, user, and programming issues can be solved over the phone or remotely. If we need to come out, we’ll tell you.
Should we repair or replace our system?
It depends on the age of the system, how often it fails, and whether parts are still available. We’ll give you an honest recommendation, and upgrades can be phased in over time.
Do you repair ADA door operators and gate access devices?
Yes. We troubleshoot ADA operators, push buttons, and gate keypads and readers. We donтАЩt repair gates, motors, or openers.
Do you repair security cameras?
Yes. We troubleshoot all camera brands, and we can connect many existing systems to the cloud.
Get Your Access Control Working Again
Call now or request service, and we’ll help you figure out what’s wrong and how to fix it.
Serving businesses across the Denver metro area